You may email me directly at aurelia@thelovelymuse.com.

My office hours are Tues to Fri, 9 am to 2 pm EST.

I do not answer messages outside of office hours. 

If you have an issue with your order, I am happy to help. But please know your perfume or skincare is a handmade-to-order item and also a personal care product,

I’m unable to accept returns due to hygiene reasons. Additionally, each piece is crafted specifically for each order, thus I cannot do returns. I will try to work with you on an exchange if needed. I offer small affordable samples to try first. If you are unsure about a scent please order a sample first. 

      ***Please do not use social media DM's for order questions.***